Podimo Tests New AI Feature: Conversational Interface Aims to Assist Users in Discovering New Podcasts
What Is Einstein Copilot? The Guide to Salesforce Copilot It’s worth noting that we spotted Gemini Live on a Pixel 8a as well as a Samsung Galaxy S24, so the rollout doesn’t appear to be tied to any one phone model. I’ve made up a fictional restaurant called FastFoodz; For…
Hume AI raises $50M after building the most realistic generative AI chat experience yet
Lets chat about AI: How design and construction firms are using ChatGPT Building Design+Construction Insights gathered from generative AI solutions can also help business leaders determine how to manage teams, make the most of internal resources, and even design workflows within contact center software. By default, agents will use OpenAI’s…
A strong CX ecosystem ignites innovation, accelerating next-gen customer service
What Is Digital Customer Service? Tips For Building Loyalty 2024 Customer service departments across industries are facing increased call volumes, high customer service agent turnover, talent shortages and shifting customer expectations. If a contact center can continuously feed such a solution with knowledge sources, contact customer queries centers can continually…